Reference

Read Our Terms Before You Start

These terms set out what you agree to when you open an account on rp66a and use any part of the platform — from depositing via DANA, OVO, or GoPay to accessing the lobby on your phone.

Account EligibilityPayment Terms: DANA, OVO, GoPayWithdrawal ConditionsAccount Suspension RulesGoverning Jurisdiction
rp66a Read Our Terms Before You Start
ACCOUNT SECURITY

How We Protect Your Account and Data

Your account data is stored with encryption in transit and at rest. We do not share your personal information with third parties outside of what is required to process your DANA, OVO, or GoPay transactions. You can request a copy of the data we hold on your account, or ask us to close your account, by contacting support through live chat or email. Players in Denpasar and across Indonesia can reach support in English for any account or data query. Session data is retained only as long as needed for transaction verification and dispute resolution.

Data Retention

We keep your account and transaction records only as long as required for verification and dispute purposes. You may request deletion by contacting support directly.

Cookie Use

Cookies are used to keep your session active across browser and mobile. You can manage cookie preferences through your device browser settings at any time.

Account Security

Login is protected by OTP verification sent to your registered mobile number. Never share your OTP with anyone, including support staff — we will never ask for it.

Data Requests

To request access to your stored data or to ask for account closure, contact us via live chat or email with your registered account name and wallet details.

CONTACT CHANNELS

Reach Us About Your Terms Query

If any part of these terms is unclear, or if you need to raise a dispute about a transaction, account suspension, or withdrawal hold, our support team is available around the clock. Reach us through live chat directly in the lobby, or send a message via the email address listed in your account settings. For wallet-related disputes involving DANA, OVO, or GoPay, have your transaction reference number ready when you contact us — it speeds up the review significantly.

Live Chat Open the chat icon from any page in the lobby. Available around the clock for account, payment, and terms-related questions.
Email Support Send detailed queries — including transaction IDs and account details — to the support email shown in your account settings panel.
Account Help Centre Check the Help section inside your account for answers on withdrawal holds, identity verification steps, and wallet name matching.

Common Questions About These Terms

Below are the questions we hear most often about how these terms apply to your account, your payments, and your rights as a user on rp66a.

Access depends on local law and is available only where permitted in your region. Check whether online gaming is allowed under the regulations that apply to you before opening an account.

Our team will place a hold on the withdrawal and contact you to resolve the mismatch. Providing the correct matching details speeds up the release of your funds.

We may update the terms when required. We will notify you via your registered contact where possible. Continuing to use your account after an update means you accept the new version.

Contact support through live chat or email with your account name and registered wallet. We will process your data access request in line with applicable local data regulations.

Accounts may be suspended for providing false registration details, attempting to exploit platform errors, or breaching the payment name-matching requirement. Support will notify you of any action taken.

Open live chat or email support with your transaction reference number and account details. Disputes involving GoPay, OVO, or DANA are reviewed against the payment gateway records we hold.