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How rp66a Handles Your Personal Information

When you open an account with rp66a and connect your DANA, OVO, or GoPay wallet, you share information with us — and this page explains exactly what we collect, why we collect it, and how we keep it secure.

Account DataWallet TransactionsDevice & Session InfoCookie PreferencesContact Records
rp66a How rp66a Handles Your Personal Information
HOW WE PROTECT IT

Security, Cookies, Retention and Your Rights

Your account data is protected in transit and at rest. When you log in or confirm a GoPay withdrawal, the connection uses encrypted protocols so your credentials and wallet details are not exposed. We review access controls regularly to limit who inside our team can view account records.

Cookies We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can adjust cookie consent from your browser or account settings at any time.
Account Security Login sessions are protected with OTP verification sent to your registered contact. If you notice unrecognised activity, contact support immediately to freeze the account.
Data Retention We keep your account and transaction records for as long as required by applicable local regulations. Once that period ends, records are deleted or anonymised.
Your Rights You can request access to, correction of, or deletion of your personal data at any time. Submit your request via live chat or email with your account ID for verification.
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to review, correct, or request deletion of your personal data, our support team handles these requests directly. Send your query through any of the channels below with your registered account details so we can verify your identity before making any changes.

Team online

Live Chat

Open the chat widget from your account dashboard — available around the clock for data and privacy queries.

Email Support

Write to our support address with your account ID and the specific data request; we aim to respond within a reasonable timeframe.

Account Settings

Some preferences — including cookie consent and marketing communications — can be updated directly inside your account settings page.

Common Questions About Your Data on rp66a

Below are the questions we hear most often about how rp66a handles personal information, wallet data, and account privacy.

We collect your name, contact details, and the e-wallet identifiers — DANA, OVO, or GoPay — you link to your account. Device and session data is also logged to keep your account secure.

We do not sell your data. We may share it with payment processors like DANA or OVO to complete transactions, or where required by applicable local law and regulation.

Contact our support team via live chat or email with your registered account ID. We will verify your identity and provide the relevant data within a reasonable timeframe.

Yes. Send a deletion request through live chat or email. Some records may need to be retained for the period required by local law before full deletion can be completed.

All connections use encrypted protocols. GoPay, OVO, and DANA transaction references are stored securely with access limited to authorised team members only.

We use session and preference cookies to keep your lobby settings and login active. You can update cookie consent through your browser settings or the preferences section inside your account.